Privacy Policy

Customer Data

Customer data is required to create an account for purchasing and billing. This data may include but is not limited to, contact names, phone numbers, email addresses, company names, addresses, website URLs, tax identification numbers, credit card numbers, expiration dates, security codes, application information, etc. Please note: we respect our customers' right to privacy and will never share or sell company, or personal information with any third parties, without permission. Additionally, there are occasions when a specific request may require communication of customer data with an external source. Examples of these instances may include but are not limited to, a request for quality certificates, trouble-shooting issues with your application-specific data, shipping estimates, material compatibility, etc. Customers may request proprietary application data to be omitted from custom requests. We will make every effort to comply with these requests where applicable. Credit card information is digitally stored in an encrypted database and is not accessible by customer service or other representatives from Tisch Environmental, Inc. No customer credit card information is retained for any purpose other than those contained herein.

Marketing

In an effort to provide as much useful information to existing and potential customers, we provide examples of where our products are likely to be used. Application examples offer a real-world glimpse into specific industries that are likely to use common practices to those of our customers. We will not use customer data, including names, specific locations, brands, proprietary processes, etc. in the creation of these application examples. If a customer feels that we may have inadvertently shared protected data, it is the responsibility of that customer to contact Tisch Scientific to request clarification. If the request results in a confirmation of these claims, we will immediately remove or edit the example to remove the data in question.

By default, creating a new account with Tisch Scientific, will sign customers up to receive marketing information. You may opt out of these communications by deselecting the option to receive marketing information during account setup. Additionally, if a customer accepts a marketing email and believes that it was in error, they may unsubscribe from future communications via the unsubscribe link included in each email.

From time to time, we request participation in contests or surveys. Participation is strictly voluntary. Customer information may be required for inclusion in contests. Failure to comply with contest rules and restrictions may void entry. Survey results may be used to improve future communications, share customer reviews, or to help us improve internal processes. If we would like to use specific customer data, such as company names, etc., we will request written authorization to release Tisch Scientific from any future liability or harm.

Cookies

Cookies are used on our website to retain login information. As cookies are stored on the customer's web browser, and accessed by websites the customer visits, we are not able to limit the use of cookies for advertising purposes of other companies or their websites. Customers may clear cookies from their browser by deleting their browsing data. Please note that by removing cookies, customers will be required to log in each time they access their account on our website.

Links and Downloads

We will continue to curate and develop information we deem relevant to our customers. When possible, we will make these documents downloadable. The information contained in a download may be created, all or in part, by Tisch Scientific or a third-party. When information is provided by a third-party, we will obtain specific permission to use the information and will not make any changes to content or branding. At times, customers may find internal links within our website that may navigate the customer to a page that is not managed by Tisch Scientific, or one of our partners. As such, we are not responsible for any content, data, functions, or processes, existing on these external sites.